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New Account Information
Plan: PremiumInstall and unlock Premium features on your devices!
- iOS
- Mac
- Install the Disconnect Premium VPN app from the App Store here: https://itunes.apple.com/app/id935480186
- With the app installed and open in the background, please enter this upgrade URL in the address bar of your Safari mobile browser: disconnectme://link?code=EW2IO5CCIGEODM4. This URL automatically upgrades your app for you instead of taking you to a webpage, allowing you to use your full subscription on the device.
- Your app should now be upgraded. If after following the 2-step instructions above you still see the prompt in the app to pay again, please try completely closing the app, entering the URL provided one more time, and as soon as you see the “Upgrade successful” notification, close the app again instead of trying to connect. Then you can restart the app and connect.
PLEASE NOTE: Be sure not to tap the upgrade prompt in the iOS app itself that requires you to enter your iTunes password. This can cause you to subscribe through the iTunes App Store, resulting in an unnecessary second subscription. If you run into any trouble please reach out to support@disconnect.me
- Install the Disconnect Premium app from the Mac App Store here: https://itunes.apple.com/us/app/disconnect-premium/id1333277187
- With the app installed and open in the background, please enter this upgrade URL in the address bar of your Safari or other desktop browser: disconnectme://link?code=EW2IO5CCIGEODM4. This URL automatically upgrades your app for you instead of taking you to a webpage, allowing you to use your full subscription on the device.
IMPORTANT NOTE: You will need to authorize neagent to access your keychain information for our app to work. This should be your Mac’s password, unless you specifically set a keychain password in the past. Selecting Always Allow means you only have to do this once.